Thursday, May 28, 2009

"Ambush Makeovers": Fun to Watch



Here is a link to the "Ambush Makeovers," an America T.V. series of total cosmetic reinventions. Each project aired once a week on MSNBC. Before and after photos, well worth seeing, are linked here, available at:

http://www.msnbc.msn.com/id/23694559/?pg=1#tdy_ambush_makeovers

Here's a hot tip: All the photos can be seen at once, quickly, if you click "Print This". Some of these ladies were caught off guard, as a guess. The descriptions of their lives are a bit haphazard and they all sound like hard-working saints, making me feel "high maintenance" and a "big spender" in comparison.

Wednesday, May 27, 2009

Health Care: A Necessity Not A Privilege. Conflicts of Interest Abound In America.

Even small American firms are now being forced to give up health insurance for their employees. Many employers are saying they must do so because it's the last benefit to go before they lay off employees in this harsh economic downturn.

Doctors are in positions of trust from patients, and have the power to abuse that trust. In turn, they work within the framework of the health care system and want to work within a trustworthy and financially rewarding framework.

Conflicts of interest at the heart of doctor/patient relationships are contributing to unfairness and unnecessary expenses within the system. Until this unfairness is sorted out, those in prison get free medical care, while many patients go to the great effort and expense of travelling to Canada for cheaper drugs and going to Asia for cheaper medical treatments. Access of care, its convenience and its cost, can make doctors' orders difficult to obey. While offering to pay at least 50/50 of the payments and increasing co-pays would satisfy some employees, there is clearly the need for more nationwide health care reform.

President Obama's Administration has already,

"appropriated $19 billion in the stimulus package to help implement an electronic medical record system, and has set aside hundreds of billions to overhaul the health care system in the budget."
S.Stein, Huffington Post

"Doctors for America" are helping. A grassroots organization of 11,000 doctors from all 50 states, they are the voices of physicians in support of health care reform. The group will

"work to convey the ideas and experiences of physicians to achieve healthcare reform based on four key pillars:

1)affordable coverage,
2)expanded access to care,
3)high quality care, and
4)practice environments that allow physicians to focus on patient care."


Huffington Post"The Erosion of Employer-sponsored health insurance"

Some statistics about the American health care system remain quite shocking:

Private insurance overhead and profits eat up 20% and more of health care premiums while Medicare overhead (and no profit) is closer to 3%. There is big money to be made in health insurance. The top 7 "for profit" health insurers made a combined $12.6 billion in 2007-- an increase of 170.2% from 2003. The same year, the average CEO compensation package for these health insurance companies was $14.3 million. Pay packages ranged from $3.7 million to $25.8 million.

All of that money could have gone to paying for health care for children, cancer treatments or diabetes screening -- in other words, health care.

Despite fear mongering about government run health care, seniors aren't asking for their Medicare to be taken away. Quite the contrary. People with Medicare can choose between public and private plans that contract with Medicare and an overwhelming 80 percent choose Medicare's public plan over the privately contracted plans.

D. Cohen, Huffington Post

Who can be sure this isn't happening:

By federal law a doctor cannot refer patients to himself or to a business in which he has a significant financial stake, like a laboratory or imaging center... The reasoning is that such behavior can interfere with clinical judgment, decrease quality and increase costs.
The New York Times

An area of possible efficiencies of scale could be the doctor/patient referral system. Doctors are prohibited from being paid for referrals, yet America has a referral system that is too easily corrupted. There is so much pressure to generate referrals that lines become crossed....

A major driver of referral proliferation is that doctors are paid piecework. There is less of an incentive to increase volume if payments are bundled rather than discrete for every service.

A bundled-payments system is already in place for hospitals, dialysis centers and nursing homes. Extending such a strategy to individual doctors’ payments seems to be the logical next step.

The New York Times

Also, doctors in a study were unconsciously swayed by name-brand freebies in offices and prescribe them rather than the generic alternative. The New York Times says that pharmaceutical companies have agreed to a "voluntary moratorium on branded goodies" freely given to physicians. Unless drugs promise to be profitable, they are not made. Without international research and collaboration, new drugs would not be invented. "Without us [the original drug-makers], there can be no generic" as a drug company CEO said on CNBC. American drug-makers are offering certain drugs free, but is it simply a limited, well-publicized PR goodwill-generating stunt?

Which conflicts of interest bother you the most?

New Administration Opens Up About Initiatives On The Web

The White House has finally released an informative youtube.com video linked here about the White House and various branches of the government.




This video introduces American Government-associated content-rich websites, such as the White House whitehouse.gov, the government's Recovery website, Recovery.gov, about the "economic recovery," USA.gov offers general information and links and Flickr.com archives photos.

Thursday, May 21, 2009

Former NC First Lady Hired: Merit or Pressure?

University of North Carolina hires the state's former First Lady. Was she hired in her own right through merit or did her husband exert political pressure?

Does it matter where a First Lady works, lives or travels? One state questions spousal influence.



Mary Easley (above) is the [former] First Lady of North Carolina and a professor of law at North Carolina Central University in Durham, North Carolina. Mrs. Easley earned her undergraduate and law degrees at Wake Forest University in Winston-Salem, North Carolina. After graduating from law school, she worked as a prosecutor for ten years and then maintained her own litigation practice. Her husband, Mike Easley" was Governor from 2001 to 2009, a Democrat.
Spock.com


North Carolina State University is a four-year public university in Raleigh, North Carolina with total enrollment in the sixteen campus system of 33,000 undergraduate students.

The University Chancellor of the system, James Oblinger, and mighty Erskine Bowles, ex-politician and UNC President want her to resign because of allegations of possible political pressure in the hiring decision. She has announced through her lawyer that she intends to stay on and keep her five year contract. It is not clear what she has done wrong, beside marrying a man who became Governor. It is not clear what political motivations there could have been. She doesn't appear to have a conflict of interest. An article in today's New York Times linked here claims she now runs a speaker series and a public safety leadership center at UNC.

On further inspection of the issue, though, it appears that the university Provost and Chairman of the Board of Trustees have just resigned. Here is a quote from the UNC alumni site:

"The provost cited among his reasons for resigning the professional and personal anguish caused by continuing newspaper reports implying that his hiring of Mary Easley was done under pressure and improperly influenced by political motives."

"Anguish"?...She currently holds the title of "Executive in Residence in the Office of the Provost." It would appear this is a web of problems we can't possibly get to the bottom of with this post, and it also looks like there are many political and personal issues about this couple making news.

Her husband, the former Governor, is being investigated:

"The News & Observer of Raleigh reported last week that Mr. Easley flew on at least 25 private jets provided by several businessmen while he was in office."
NYTimes


Now that the influence vs. merit issue is out in the open, it is likely to be watched by all the thousands of young girls in North Carolina now growing up, and potentially across the country. Finding a job now is tougher than it's been for years with unemployment on the high side.

A related larger issue is, do you agree or disagree that women married to politicians should sacrifice their careers when their spouses get elected? Males married to female politicians rarely, if ever, do that. Significant historically, the Vice-President's wife, Dr. Jill Biden, is continuing her career with a position in a university.

"As of 2009, she is an adjunct professor of English at Northern Virginia Community College, and she is thought to be the first Second Lady to hold a paying job while her husband is Vice President."
Wikipedia

Did North Carolina's former First Lady, Mary Easley, get her job on her own merit or through her husband's political pressure? Is this a Republican "right-wing conspiracy" against a former Democratic Governor? Comments welcome.

Tuesday, May 19, 2009

Cool Creativity

A cool website's linked here showing creativity applied to everyday items:















[http://www.allpics4u.com/artwork/creativity-stuff-all-around-us.html]

Full Disclosure

The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it.
- Terry Pratchett


Since some seemingly innocent bloggers are not disclosing sponsorship, I have to say, just for full disclosure, that none of my posts are in any way, shape or form subject to reimbursement. This blog is purely a voluntary effort. As of today, viewers clicking the ads will have netted me all-time income of USD$4.88 in eight months when I get it. That's it.

On a related topic, news aggregator sites have me wondering how they will survive the founders. The sites don't make that much money, yet are worth a lot as far as educating society is concerned. In this new age, it is hard to know where knowledge is gained. Educators say it can be picked up from unexpected sources, formally and informally, recalled easily or not.

Long live the internet, and the human editors of special sites.

Pop Culture Website Review: whereitsat.com

If you're a movie buff, there's a nice map of American movie locations to see at a great new website, "Where It's At," whereitsat.com.

It's a fascinating map that shows where a smattering of movies, television shows and areas of pop culture interest were originally shot. You can see the photo and location showing where Napoleon Dynamite's high school was actually shot at Preston, Idaho, Dallas' Southfork Ranch, the Grey's Anatomy Hospital and so on. The site only covers locations in the United States, but it's fun and educational to browse and zoom in.

"House" the hospital series was filmed supposedly in the "Princeton-Plainsboro Hospital". As it happens, a new Princeton hospital is currently being built in Plainsboro. The aerial view often seen on the show is of Princeton University, the area around the Frist Campus Center. Oddly, the only Ivy League without a medical school was chosen to have one on a television show.

The movie Transformers was partly made here in Princeton. We actually saw Shia LeBeouf and others in Princeton while the movie was being made a year ago, 2008. It's thrilling seeing a movie being filmed, and it often happens here in Princeton, even if that fact isn't shown on this site.

Nevertheless, this site is highly recommended and will, it is hoped, be expanded in the future.

Sunday, May 17, 2009

Hubble Space Telescope Photographs Unseen Galaxies


nasa.gov: Two space shuttles and a rainbow

The Hubble Space Telescope is yielding fabulous pictures nineteen years from liftoff in 1990 aboard the Space Shuttle Discovery. The Hubble received several servicing missions, and the most recent one that launched on May 11, 2009 is yielding amazing new photos. A quick slideshow of Hubble Telescope photos in The Daily Beast would whet anyone's interest. The Hubble site itself, has the best, most gorgeous photos of all in the site's Gallery, in Picture Album. They can easily be made into wall photos, even wall murals.

There are new photos of the solar system, stars, nebulae, galaxies, and the universe.
These are fabulous photos, never seen before and wonderful explanations are given in Gallery Photos. This one's my favorite:



Here's a link to a smaller NASA page with the top 100 photos, and there are many other sites of these truly spectacular images showing up.

While we're on the topic of space photos, here is a link to wonderful pictures of the Northern Lights.


tivac.com: Aurora Borealis from space

Friday, May 15, 2009

Controlling Health Care Costs: On Over-testing

Unnecessary tests are being conducted for Americans, especially those with health care insurance. There isn't any current incentive in place to make doctors more efficient. In fact, physicians are rewarded for greater productivity (more testing) by insurance companies. Also, it helps shield them from possible lawsuits with charges of neglect. Tests are driving up health care costs, since many are unnecessarily excessive.

Unnecessary lawsuits, medical duplication of expertise and equipment, deciding which procedures, hospitals and doctors work best, providing financial incentives for efficiencies, promoting wellness are all possible areas of improvement that could be addressed by the new administration.

Those without insurance who must pay out of pocket will inevitably opt for the most efficient and cheapest alternatives, especially the latter. A complication is that doctors who know the most about the results of expensive routines and tests aren't accustomed to having to choose which is most effective, despite being best able to do so. They like being able to request lots of tests, and work with affluent patients on unlimited budgets, in general. It's what they are educated to do. It's more fun and more interesting because they find more results to interest them. Financial incentives for less testing would be a novel idea.

Patient choice of health insurance after major illness has begun being treated would prove to be popular. Major illnesses test insurance company payouts. Insurance companies determine treatment options and doctor choice and wield huge power. They, along with big pharmaceutical companies, are major drivers of health care. In America, they are the number one cause of personal bankruptcies. Patients and their families must pay for medical care for many years, having had little choice of doctor, hospital or knowledge of best procedural practices. With 50 million uninsured, America clearly does not have the best medical care for all.

Much work has been done to provide care for children, but many more steps must be taken to keep America competitive in the workplace. Legacy costs of health care and long-term care can only increase. Cost control is in everyone's best interest. Patients, especially affluent ones, would like to be able to travel around the U.S. to make use of the best doctors, but insurance companies usually prohibit payments for out-of-area treatments.

We know that according to David Brooks in The New York Times, President Obama's aides are talking about "game-changers":

"health information technology, expanding wellness programs, expanding preventive medicine, changing reimbursement policies so hospitals are penalized for poor outcomes and instituting comparative effectiveness measures."

It stands to reason that there is duplication of medical expertise and medical machinery around the country. It also makes sense that some physicians are more expert than others. Some doctors are at the same time more corrupt than others; they might over-test patients to pay for expensive medical machinery. Testing "comparative effectiveness" is optimistic and at the same time ambitious.

One would hope these new initiatives are sufficiently flexible to patient preference. New businesses in health information, wellness and preventive medicine might even be created and expanded.

There is further hope of change announced in "Health Costs are the Real Deficit Threat" by Peter Orszag, Director of the Office of Management and Budget in today's Wall Street Journal that

"this week a stunning thing happened: Representatives from some of the most important parts of the health-care sector -- doctors, pharmaceutical companies, hospitals, insurers and medical-device manufacturers -- confirmed that major efficiency improvements in health-care are possible. They met with the president and pledged to take aggressive steps to cut the currently projected growth rate of national health-care spending by an average of 1.5 percentage points in each of the next 10 years."

The financial incentives are compelling. Bearing good news, he says that

"It would reduce national health expenditures by more than $2 trillion over the next decade -- and could help to put roughly $2,500 in the pockets of the average American family every year."

With Medicare becoming every more expensive, and medical expenses being the nation's major cause of personal bankruptcy, how can the nation and lawmakers continue to ignore the challenge of medicine?

Thursday, May 14, 2009

Why I Don't Love Guns



Connie Culp, recipient of face transplant before (top) and after being shot by boyfriend

Reading Meghan McCain's powerfully cute post in Daily Beast, honestly called, "Why I Love Guns" I expected better of a daughter of a Presidential hopeful. We are all brought up one way or another. Her story has elite nuances of privilege and entitlement, but she's forgotten the values of civility and equality. If we were all like her, we'd all use guns.

Here is the Second Amendment of the Bill of Rights of 1789 in the U.S. Constitution:

A well regulated militia being necessary to the security of a free state, the right of the people to keep and bear arms shall not be infringed.

This is a document fraught with ambiguities. It has long been subject to commentary and legal attention, as detailed in Wikipedia's long entry on the "Second Amendment."

When I read that amendment, written at a time when society was vastly different than it is now, an interpretation is clearly wide open. The amendment doesn't necessarily condone or recommend their use. Possessing guns doesn't force one to use them. If you do purchase an expensive item, you usually want to use it, right? Guns are weapons not useful for anything other than killing, unlike, say, knives or chemicals.

There are more healthy sports to practice, such as golfing on a short range that offer similar physical challenges. Gentler pursuits have always been more intellectually stimulating than violent ones disguised as harmless.

In the article, Ms. McCain sounds staggeringly aggressive: "Let's get something straight: Individual responsiblity and personal liberty are inherent Republican philosophies." Obviously, individual responsibility and personal liberty should be available to all and intrinsically non-partisan. Where did she get this assertion from?

"Simply removing guns from the equation does not solve the larger problem." I sharply disagree with this. The more guns there are, the more violence there is in society. It's that simple. Again obviously, without guns, no-one shoots anyone.

"Desperate people will make anything a weapon. We need to eliminate desperation, not guns." Sounds logical, but again, there's another side. Desperation is not a problem that can and should be solved with a gun. All of the social issues she mentions can't be improved with "guns" -- "poverty, inadequate health care, mental illness, joblessness, inadequate housing, and poor education." Social policies require much thought and deliberation. Government action is at the heart of changing social policy decisions.

Conflating gun ownership with improving social problems is irrational. How can brawn over brain possibly solve those issues? Look what the McCain family did in response to losing the federal election -- they picked up their guns. Nice. Good thing the McCains aren't in possession of bombs.

How can anyone say that guns in the possession of those with evil intentions aren't responsible for mass shootings? Perhaps she should remember the lady shown above, Connie Culp, whose face was transplanted after being torn up by a gun.

"to fire off a few rounds and get closer and closer to the desired target. This is one issue where I’m red through-and-through." It's kind of amusing that she politicizes target practice as if only a Republican should play a target game.

Since Miss McCain bases her gun use as a "right" approved by the Second Amendment, a comparison to Britain's Magna Carta of 1215 on which the Bill of Rights is modeled would be most useful. England has outlawed guns as an interpretation of the same document.

As can be guessed, the National Rifle Association (NRA) isn't ever going to support my site. They assert the importance of trained gun use and enjoy paying a lot for pro-gun lobbyists. Just saying. But that's okay. They're not like us.

Pfizer Offers A Free Drug: Small Step

Just a quick post to say that that Pfizer Pharmaceuticals announced today it is giving away Viagra for free to those who are unemployed and cannot afford it in a new program. It's terrific news for Americans. The point is that a major drug company is making a major drug available for free in America, thereby pressuring competitors.



It's a good idea if the makers of Cialis do the same. We'll see if major drug companies are immune to peer pressure. We'll also see if competitive pressures force drug prices down. It's a useful program to start somewhere, even if it's with a male stimulant drug.

Wednesday, May 13, 2009

Could Healthcare Reform Transform America?

On my last post, I mentioned at the end that "reform will have to be imposed on" the healthcare system to control costs if private companies don't do it. An interview with Steve Forbes on Larry Kudlow's CNBC show has just discussed this very topic. This is what they say private companies should do.


Steve Forbes

Steve Forbes says that if insurance could cross state lines, then competition between insurance companies would bring down prices. He advocates medical insurance companies offering catastrophic insurance at affordable prices. He also suggest offering medical insurance that is portable, rather than dependent on employers with the help of tax incentives. As it is now, medical insurance can determine hiring success in America.

With federally-run Medicare and Medicaid "running out of money" he says that we don't want any more government-involvement or else medical insurance companies will get extra money. (Menioned in my last post, they did in 2003 with the Medicare Modernization Act.) He thinks medical care is "antiquated" in the U.S. He approves of clinics -- "Docs on the block"-- to treat minor ailments, and mentioned that perhaps doctors could use email. Steve Forbes thinks that healthcare reform must be a grass-roots effort, not government-led.

Let's hope transformational change swiftly insures 50 million Americans. Are you optimistic?

Tuesday, May 12, 2009

Health Care Reform Will Benefit U.S. Economy

An interesting article called "Harry, Louise and Barack" in today's New York Times by Paul Krugman reminds Americans of the recent history of national health care management. This area promises to be one of the central contributions of the Obama administration to social policy and national living standards. Health care reform would also be an overall benefit to the economy.

Here's why: there is a toll cost down the road to ignoring the health of all. Health, like safety, is what protects society's weakest and sickest. Health care is an issue that is ignored until it becomes impossible to ignore. That's the nature of the beast.

In addition, health care costs non-profit as well as governmental organizations relied upon by the entire population increasingly significant overhead to pay health care costs. Profitable organizations aren't exempt from paying health care costs, either. These costs have risen dramatically in recent years, along with almost everything else. Health care costs continue to increase into the retirement years of employees.

Powerful special interests blocked long-term health care coordination and planning in 1993. Krugman mentions that "Republicans, after all, still denounce research into which medical procedures are effective and which are not as a dastardly plot to deprive Americans of their freedom to choose." We're talking about choices, but we're also talking about the sick, who sometimes have no choice but would do anything to improve their health.

It is irresponsible of physicians to expect patients to be able to choose procedures. Physicians have a responsibility to guide patients. Fear of being sued pushes many doctors to over-prescribe drugs and tests. This forces patients to choose prescriptions and services and thus, self-prescribe. Patient outcomes are less predictable if doctors can't be trusted to direct health care. Avoiding litigation becomes more important than optimal patient care in the current health care environment.


Peter Orszag

Peter Orszag, Director of the Office of Management and Budget, has said that "America spends far too much on some types of health care with little or no medical benefit, even as it spends too little on other types of care, like prevention and treatment of chronic conditions. Putting these together, he concluded that “substantial opportunities exist to reduce costs without harming health over all.”

These issues must be addressed by medical experts. Computerizing medical records will be the least of the problems for the staff. It's the doctors themselves whose attitudes must change and who must be persuaded to reform health care. Doctors should agree on medical procedures. They need to take a leadership role or else insurance companies or the government will increase in power. Presenting choices to a sick patient isn't the same as asking a well person to choose from hundreds of wallpapers. Patients deserve, quite appropriately, to be well-guided by doctors. They prefer to have a personal relationship with a doctor of their choice with the power and authority to treat them.

According to Krugman, a Nobel prize-winning economist, the Medicare Modernization Act of 2003 "both prevented Medicare from bargaining over drug prices and locked in huge overpayments to private insurers." If true, "heavy-handed corruption" is the descriptive phrase I would give to that pyrrhic victory of the Pharmaceutical Research and Manufacturers of America, PhRMA.

Quality is an indefinable good that varies with each patient, yet cost control and efficiency of medical care are immediate benefits to all. It is the responsibility of the healthy to care for the sick, but it is not necessarily the responsibility of the sick (and close relatives) to bear all possible costs. That mentality to me is unnecessary, misguided and exploitable.

Finally, let's look at the supposed trump card of "superior research." Not all biotechnological research is sourced and performed here in the United States. That is nationalistic propaganda advanced to gain American federal funding from tax dollars. Perhaps there is widespread fear by medical professionals that other countries are gaining health advantages from investments made by big American pharmaceutical companies. Most scientifically advanced nations already perform pharmaceutical research experiments. The field of biotechnology is replete with foreign companies and foreign university researchers sharing results of their experiments for American pharmaceutical companies, or others, to capitalize on.

Drug and medical test costs should be shared, with tax payer money deployed more efficiently. Litigation awards shouldn't be outrageous, especially to lawyers, and communication should be increased with the use of technological tools.

It will be up to doctors and medical insurance and pharmaceutical companies to get their acts together. They will have to communicate research results, cooperate, organize and focus on patient care in their disciplines, and co-ordinate that care to control costs. If they don't do so quickly, as they haven't voluntarily in the past, say, twenty years, reform will have to be imposed on them.

And that's all right, because popularizing doesn't always destroy, it can build. Like education and car-buying, health is collective in scope and individual in experience. Patient-based care rather than "greed-based" care is not just an ideal, it's a necessity for over 50 million Americans currently uninsured. Let's hope medical insurance quickly becomes affordable to those most in need. The President may have been accused of doing "too much" but time is of the essence as far as health care is concerned. Coordination of this particular medical emergency is key to the future success of America.

Wednesday, May 6, 2009

Red Hot American Real Estate

The following map shows real estate assets across America and reinforces visually what many real estate surveys have suggested.



The greater the concentration of high-interest lending in any metropolitan area, the “hotter” the color:

* Blue areas represent relatively fewer high-interest loans.
* Green to yellow areas have moderate amounts of high-interest loans.
* Red areas have the most concentrated number of high-interest loans.

Palantir Technologies Huffington Post

Here is the webpage link for details from the Center for Public Integrity.

Zillow is notoriously unreliable in the northeast, as they have been pricing houses under the market in many cases here. Yet the Wall Street Journal refers to Zillow in today's Wall Street Journal article, "House-Price Drops Leave More Underwater", possibly because they hadn't any better source. Zillow says that houses are worth less than their sale prices three years ago and 20% of mortgages in America are worth less than the current estimated price of a house. Worse, Mr. Humphries, vice-president at Zillow.com says that "Zillow doesn't include foreclosures in its pricing models."

Even if Zillow doesn't count what buyers might have paid since taking out a mortgage, this is supposed to be a conservative estimate, as my own experience with Zillow would corroborate. In our case, the Zestimate is way off since Zillow only doubled our down payment from fifteen years ago. Even our taxes and town name are incorrect.

Here's a table, even though it might not be that reliable, courtesy of the WSJ:

Tuesday, May 5, 2009

Basic Email Etiquette: Why Wait To Return Email?


When we use email, there are certain rules of etiquette that some abide by, but that other normally polite people seem to ignore completely. During the 28 or so years I've been emailing, it's changed a lot. Back then, I was emailing back to some business partners and learning how to make html commands. It was all so primitive in retrospect that I was happy to get a reply. At that time, just getting a point across was important, not grammar or command of the language, as most emailers then weren't that good at either, or even the English language at all, if they were foreign speakers.

Fast forward twenty years, and I am surprised how long it took for email to really take off, and I'm so glad it has. But here's the thing, when I try to communicate by email, some people take it casually. Email is not supposed to be taken casually. It's less intrusive than a telephone call. No one needs to drop anything to answer. But it's a lot quicker, and sometimes more reliable, than a posted letter.

As a note, it shouldn't usually require much time to answer. Sometimes, answering by email is far more efficient than calling by phone, if the email address is there, if the person at the other end is difficult to reach, and if the sender doesn't have much time or desire to talk. It's the modern-day equivalent of the hand-delivered note, and a friend should be replied to at the earliest convenience.

If an answer is desired quite promptly, and the other person seems to take forever to answer without a good reason, then emailing is not the best form of communication. Has the emailed forgotten or doesn't she want to reply? A few years ago there was a cocktail party to plan with some other mothers at school. Turns out the event was primarily being planned by two of us, and we decided to correspond by email. Here's how it went: I emailed, and then a few days or a week later would get a reply. I'd immediately reply and wait another week. What took six weeks could have been done more quickly if only the other mother had concentrated and answered my emails promptly, maybe in one day. For some reason, she wouldn't call me. Never again with her, I vowed, would I plan an event.


Amazon.com

Good etiquette is one of my interests. I've read nearly all the American books on etiquette and English ones like Debrett's. Debrett's has a wonderful online site here. As a teenager, I was happy to pore over Letitia Baldrige's book for hours and hours, as it seemed to answer so many burning questions I had. It was an early "guilty pleasure" and since it wasn't an assigned book from school, covered new ground. It's obviously never too late to learn more, as currently, I'm reading Margaret Sangster's classic 1904 book on etiquette, called "Good Manners For All Occasions" available at Amazon and antiquarian dealers.

Amazon.com

Have you ever had unexpected delays with email? Please let me know how it turned out.